We’re sorry to hear you haven’t received your order yet. It was shipped on November 5th, and due to the P.O. Box address, we had to use postal mail, which can take a bit longer. We’ve already emailed you with the tracking update, and the parcel is currently in transit and should be delivered soon.
If you need further assistance, please feel free to reach out.
Thank you for your understanding.
Best regards,
Cindy